Deloitte Report: Outsourcing Provides 25% ROI

While outsourcing is generally recognized as a strategy for producing cost savings, few surveys to date have utilized a large enough sample of respondents to provide an accurate estimate of the actual amount of these savings. Deloitte Consulting has attempted to overcome this by surveying a group of 300 executives who are actually involved with outsourcing services worldwide.

Our findings were striking — fully 83% of all respondents reported that their projects had met their ROI goals of slightly above 25%! Despite this apparently positive result we believe that the true potential of outsourcing is still not being fully achieved, hence the title of our report, “Why Settle For Less?”