New York Times -- "With the United States Postal Service facing insolvency, and one of the postal workers’ unions hiring consultants on business restructuring, it is looking toward Europe for new operating models, even though American legislation currently precludes adapting some of those innovations.
After selling off all but 24 of 29,000 post office buildings in the past 15 years, the German postal service is now housed mostly within other business “partners,” including banks, convenience stores and even private homes. In rural areas, a shopkeeper or even a centrally located homeowner is given a sign and deputized as a part-time postmaster.
At the same time, many European postal services, including the one here, have developed a host of electronic services that are increasingly making traditional post offices and mailboxes obsolete. Bills and catalogs can go first to digital mailboxes run by the post office on customers’ computers, and the customers can tell the post office what they want it to print and deliver. And while Americans are asked to send in suggestions for what celebrity should grace the next stamp, Germans can buy virtual postage from their cellphones.
European postal services vary widely in their degree of adaptation to the digital age. “But the U.S.P.S. is probably the best example of a pure monopoly that has seen the least change,” said John Payne, the chief executive of Zumbox, a Los Angeles-based start-up that offers virtual mailboxes for personal computers in the United States on a private basis and that has sold the program to foreign postal services."