Tuesday, August 30, 2011

Talking On the Phone Is Down 15%, Texting is Up

HUFF POST TECH -- "According to new data from J.D. Power, a consumer research and marketing company, Americans are now talking on their cellphones over an hour less per month than in 2009. J.D. Power writes in a press release for its 2011 Wireless Network Quality Performance study:
Wireless usage patterns continue to evolve, as fewer calls are being made or received. On average, wireless customers use 450 minutes per month, a decline of 77 minutes from 527 in 2009. Customers are using their devices more often for text messaging. The study finds that wireless customers sent/received an average of 39 text messages during an average two-day period. During the course of a month, this equals more than 500 incoming/outgoing text messages.
Talking on cellphones has gradually given way to texting, emailing, and video chatting, as well as gaming, media consumption and a slew of other activities now made possible thanks to smartphone applications." 

MP: As I commented once before, the telephone replaced the telegraph for communicating, and now it's like we're going back to using the telegraph with texting. 

7 Comments:

At 8/30/2011 1:55 PM, Blogger morganovich said...

in my own experience, it's a sign of how busy people are and they way they multitask.

texting (like e-mail) does not require both people to to available at the same instant.

it's much faster than leaving and returning voice mails and much better for simple, factual questions like "what's the address" or "what time" or "LOL i'm breaking up with you. :-P".

 
At 8/30/2011 2:16 PM, Blogger Benjamin said...

Xlnt.

 
At 8/30/2011 2:18 PM, Blogger Larry G said...

I understand they make texting model cell phones designed to attach to your steering wheel now..

Personally, I'm tired of seeing people drop their phones while trying to text while driving..

:-)

 
At 8/30/2011 7:40 PM, Blogger Stephen Purpura said...

I agree with morganovich and another factor is that cell phone calling (especially from AT&T is too error prone (dropped calls, unable to hear other party, etc.). I can't even count the number of times per week that, after a call drops, I text details instead of trying to communicate by voice.

 
At 8/31/2011 9:14 AM, Blogger OBloodyHell said...

There's a bit of a difference in that people are realizing that there are certain kinds of messages that need voice, and others that don't.

When you're just letting someone know you're on the way, but running a bit late, that's better as a text message, for example.

 
At 8/31/2011 9:15 AM, Blogger OBloodyHell said...

...so, yeah, morganovich and I are on much the same page.

 
At 8/31/2011 1:14 PM, Blogger Ron H. said...

"I understand they make texting model cell phones designed to attach to your steering wheel now.."

As texting while driving is illegal in 34 states, including primary enforcement in 31 of them, I doubt these would be big sellers.

"Personally, I'm tired of seeing people drop their phones while trying to text while driving.."

Those people haven't dropped their phones, they are people you know who are quickly ducking down in hopes you won't recognize them.

 

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