Retail Health Clinics Empower Consumers
During the past few years, I've read about retail health clinics being the wave of the future. It wasn't until my son Jeremy visited a new MinuteClinic in a nearby CVS drugstore that I sat up and took notice. He walked in without an appointment and was seen within 15 minutes. They accepted his insurance, diagnosed his problem, wrote a prescription, and had him on his way a few minutes later. When he got a follow-up phone call at home days later to check on his condition, he was sold.
Located in mini-malls and discount stores, this new wave of small clinics is transforming the health care landscape. As we are paying more out of pocket for our medical care, we're approaching health care with more of a consumer's eye. We want to compare prices; we want convenience; and we want great customer service. That's what these clinics have to offer. I was a bit skeptical about treating strep throat just two aisles over from the hair-care products or taking the kids to the drugstore for their camp physicals. Now I'm changing my mind - and fast.
The way I see it, this new move toward retail health clinics empowers consumers by providing us with a new level of convenience and choice for routine and minor medical issues. That can't be a bad thing.
~Mary Hunt in the Pasadena Star-News